Questions & Answers
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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Currently, we are dealing in all over India. Please check our shipping policy for more details.
We accept major UPI payments & Razorpay. All transactions are secure and encrypted.
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 3-5 days for an exchange or credit note. Please review our return policy for detailed instructions and any applicable exceptions.
We strive to process and ship orders as quickly as possible. Typically, it takes 2-3 business days to process orders before they are shipped out. Delivery times may vary depending on your location and the shipping method chosen during checkout.
Yes, we offer wholesale and bulk ordering options for businesses or individuals interested in purchasing larger quantities. Please contact our customer support team for more information.
Yes, our hair accessories are designed to be versatile and suitable for various hair types, including straight, curly, wavy, and textured hair. We offer a range of products to accommodate different styles and preferences.
Absolutely! We prioritize the safety and comfort of our customers. Our accessories are made from high-quality materials. However, it is important to use them as intended and avoid excessive tension or pulling to prevent any potential damage.
Yes, once your order is shipped, you will receive a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the courier's tracking portal.
Yes, we do, according to customer’s requirement and budget.
You can message us on WhatsApp number 797-691-3327 from Monday to Saturday (10 am -7:00 pm). Or drop us a mail at info@dastkaree.in . We'd love to help you with your queries.
If you have forgotten your password to access ‘My Account’ section, simply click on the ‘Forgot Password’ link on the login page and follow the instructions. You will be able to choose a new password for login to ‘My Account’.
There are no hidden charges. The prices shown against each product are the final prices inclusive of GST and you wouldn’t be asked to pay any more than that.
You can cancel your order from your ‘My Account’ section, before the order is shipped. Once shipped, and you choose to cancel the order there would be a deduction of INR 100/- from the refund amount, as the charges we had to bear to have the products packed, onward and reverse shipping. Please refer to us Cancellation Policy on our website for complete details.
We send order confirmation email/message after payment gateway confirms successful payment (which is typically a few seconds). Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn’t have been received by us yet. In most of such cases, payment amount gets automatically credited back to your bank account within 1-2 days. Do not worry, please contact us via email info@dastkaree.in .or WhatsApp number 797-691-3327 and we'll guide you.
We have done our best to accurately display the colours of the material & fabric on our website, however the colours may slightly vary from the actual product due to photographic effect & will also depend on your display settings and resolution of your monitor.
