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Return Policy
- Customers can initiate a return request within 3 days of receiving their ordered shipment. A mandatory box opening video is required to claim for a refund or replacement of the product. To initiate the return request, customers should email info@dastkaree.in
- We will confirm the customer’s return request over email and arrange reverse pickup from the customer’s address within 2-3 days, subject to the availability of reverse-pickup service in the customer’s pin code area.
- Customers should pack the products properly before handing over the package to pick up-executive.
- If we receive returned items in poor condition (worn/torn/stained), no refund or exchange will be applicable.
- Refunds will be offered in terms of our store credit. Customers can buy any product from our website with store credit.
- Shipping Charges need to be bare from the customer’s end. Also shipping Charges are non-refundable.
- After exchanging an order, second-time exchange/refund on that order will not be applicable.
Exceptions to General Terms
- If reverse-pickup facility is not available at customer area pin code, customer need to self-ship the products to our address
G-36/B-3 BTP Near Reliance Mall Suzuki Enclave Bhilwara Rajasthan – 311001.To compensate for customer ‘s expense on self-ship, we will provide our store voucher worth Rs100/- to the customer.
For any further clarification or queries, the customer may reach to us by:
E-mail: info@dastkaree.in
WhatsApp Number: +91 797-691-3327
– Dastkaree
